Install monitoring components

New Relic monitoring for SAP includes out-of-the-box monitoring components: dashboards, alert policies, and the IDOC Explorer.

Before you begin

To perform these tasks, you must have New Relic Admin privileges on the account.

Locate SAP monitoring components

1. Go to one.newrelic.com. If you manage multiple accounts, select the sub-account that collects SAP data.
2. Select + Integrations & Agents > Apps & Visualizations.
3. Search for SAP. Results show all available apps, alert policies, and dashboards for SAP monitoring.

Install dashboards

Create lookup table

The SAP Cockpit dashboard uses a lookup table for SAP systems and their environments.

1. Create the lookup table with two columns: SYS_ID and Env, and save it as a CSV file. Here is a sample of the lookup file:

   SYS_ID,Env
   GD1,DEV
   SD2,DEV
   AQ1,Testing
   AQ2,Testing
   SP1,Prod
   SP2,Prod

   Copy

2. Go to Log > Lookup Tables.

3. Click Add a table.

4. In the Add a lookup table sidebar, name the table NR_LKUP_SYSTEM, and upload the CSV file. See Lookup tables for more information.

5. To verify the table content, use the query builder with FROM lookup(NR_LKUP_SYSTEM) SELECT *, then click Run.

Install the dashboards

1. Go to one.newrelic.com > Integrations & Agents and search for New Relic Monitoring for SAP Solutions. Alternatively, go to Dashboards > Recommended Dashboards, click View all, and search for SAP. See Dashboards for more information.
2. Select the Dashboards tab.
3. Click a dashboard and select the account where you want to install it. The dashboard installs automatically.
4. Install these dashboards:

   • SAP Dashboards

   • SAP Cockpit

   • SAP Data Collection Monitoring

   • SAP Data Ingestion Estimate

Add dashboard filter

1. Go to one.newrelic.com > Dashboards and select a dashboard.
2. Click the ellipsis (…) in the upper-right corner of a widget.
3. Select Edit to open the edit screen.
4. Toggle the Filter the current dashboard switch.

Enable facet linking for table, pie chart, and bar chart widgets to filter by SAP system, instance, IDOC status, jobs, and more.

Install alert policies

1. Go to one.newrelic.com > Alerts > Alert Policies.

2. Search and click New Relic Monitoring for SAP Solutions alert policy.

   

3. In the Alert condition tab, select the account and toggle the alert policy to Enable. See Manage your policies for instructions on managing policies.

4. Go back and search for Nr4sap default alert policy. Toggle on the alert condition you'd like to enable.

Install IDOC Explorer

1. Go to one.newrelic.com > Integrations & Agents.

2. Select Apps & Visualizations, and search for IDOC Explorer.

3. Select Manage access. Choose the account for access to the app.

   

4. Click Update. The IDOC Explorer appears when you view IDOC entities.